Honppo Shipping Policy

Hey there, Honppo fam! 👋 Let’s break down how we get your awesome stuff to you.

1. Order Processing 🏭

We’re on it! Most orders fly out of our California warehouse within 1–2 business days. If something’s holding us up (like holidays or if everyone suddenly wants the same thing), we’ll give you a heads-up.

2. Shipping Times 🛒

U.S. Orders:
Our HQ: Sunny California 🌴
Delivery Ninja: USPS
California: Usually 3–5 business days
Other states: Typically 5–7 business days
Remember, these are estimates. Sometimes things like weather or carrier delays can play party-poopers.

3. Shipping Costs 💸

We’ll calculate your shipping at checkout based on where you’re at and how fast you want your goodies. Keep an eye out for free shipping promos – we love to surprise you!

4. Track Your Order 🔍

Once your order’s on its way, we’ll slide into your inbox with a tracking number. Check your order status anytime at www.honppo.com.

5. Oops, Wrong Address? 🏠

Need to change your shipping address? Hit us up ASAP before we ship. Once it’s out, we can’t redirect the package.

6. Lost or Damaged Packages 📦

If your package pulls a Houdini or arrives looking rough, let us know within 48 hours. We’ll work it out with the shipping company and hook you up with a refund or a new shipment.

7. Returns 🔄

If we messed up (wrong item, defective product), we’ve got your back on return shipping. For other returns, you’ll need to cover the shipping cost.

8. Holiday Hustle 🎉

During major holidays, things might slow down a bit. Order early to avoid the rush!

9. Hit Us Up 📞

Questions? We’re all ears! Our customer service squad is ready to chat Monday through Friday, 24 hours a day. We’ll get back to you faster than you can say “Honppo.”

Stay cool, Honppo crew! 💨